ABOUT

WE SEE THE PEOPLE BEHIND THE NUMBERS

WE KNOW

HISTORY DOESN’T HAVE TO BE DULL

We’ve been around for 100 years!  Since our early days, our purpose has always been to “make a positive difference to people’s lives” and our mission is to “enable individuals and businesses to gain more freedom, through expert advice at every stage of their journey.”

We are therefore proud to have made a positive impact for the past century.

We are proud of our well-earned heritage and understated confidence born out of those many years of success.

In recent years, we are proud to have acquired Straughans Accountants Limited in Chester le Street, so our combined experience is now shared across our Jesmond and Durham office.

YOU KNOW

IT’S NOT JUST OUR HISTORY

Your history matters to us too. That’s why we work to understand the stories behind you and your business, and how we can support you into the future.

HOW WE WORK

We meet you where you’re at with your business, and work to take you further. It may be that you didn’t know what was possible, and so we’ll help you achieve that.

Distance is not an issue for us. We work clients all over the world and we pride ourselves on our use of technology to communicate with clients. By using tools like Zoom, GoToMeeting and Skype for Business, we unite with you so that you have the support you need 24/7.

WE KNOW

PEOPLE ARE NOT JUST NUMBERS

We dig deeper to see the person behind the figures, and help you recover from any disasters to help you get back on track.

MEET THE TEAM

YOUR SUPPORT FOR LONG-TERM GROWTH

Robson Laidler is made up of people from all walks of life, and we’re proud of our diverse departments that can provide you with support with everything from basic accountancy to business support and wealth management.

Since our merger with Straughans, our total headcount has grown to over 80 staff, from trainees to experts in their field, all of whom are here to help you move forward bigger and stronger.

WHO WE WORK WITH

We know business owners share the same entrepreneurial DNA, namely:
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You’re an entrepreneur who wants to create wealth.

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You want a better life for yourself and your business.

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You value solid advice.

group (1)

You don’t want an accountant who simply ticks a box.

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You value support in every stage of your journey.

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You want to know when you will become financially independent.

OUR MISSION, VISION AND PURPOSE

Purpose (the difference we want to make / why we exist)

Our purpose is to: Make a positive difference to people’s lives.

Mission (the core strategy we take to achieve our purpose / to get to our vision)

Our mission is: To enable individuals and businesses to gain more freedom, through expert advice at every stage of their journey. 

Vision (the end goal / what we aim to achieve)

Our vision is: To leave a legacy by becoming the firm of choice, growing our business in a way that makes us proud, focusing on both purpose & profit

VALUES

These values act as guiding principles to the culture at Robson Laidler, the way we work together as a team and with our clients.

Create Real Connections

We work together with family spirit, both with our team, our clients, and our community – we have a true people focus and build more than just surface level relationships.

Leave a Positive Impact

We care about the contribution we make to our team’s lives, we want to work with our clients on the deepest level to get the best results, and we want to grow our business in a way that makes us proud, by impacting people far wider than just ourselves.

Seek Greatness Every Day

We set a high bar, both in how we work with each other, and how we deliver to our clients. Average isn’t accepted, we seek to deliver nothing but exceptional service, one experience at a time.

Encourage Curiosity & Change

We think in terms of endless possibility and strive to always be better & know more. We don’t stand still, have an appetite for learning and willingly accept new challenges to drive positive change.