TERMS AND CONDITIONS
Accuracy of Information and Disclaimer
All reasonable steps are taken to ensure the accuracy of any information placed on this website. However, we make no representations or give any warranties of any kind with respect to this site or its contents and we disclaim all representations except where fraudulently made, and warranties.
Although files are virus checked, no guarantee is given that files are free from computer viruses.
Access to Our Site
- Access to Our Site is free of charge.
- It is your responsibility to make any and all arrangements necessary in order to access Our Site.
- Access to Our Site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.
Restrictions on Use
All Content included on Our Site and the copyright and other intellectual property rights subsisting in that content, unless specifically labelled otherwise, belongs to or has been licensed by us. All content is protected by applicable United Kingdom and international intellectual property laws and treaties.
1.1 You may not modify, publish, transmit, participate in the transfer of sale, create derivative works, or in any way exploit, any of the content, in whole or is part except as provided in these terms. See the copyright notice on our Site.
1.2 You may:
1.2.1 Access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app);
1.2.2 Download Our Site (or any part of it) for caching;
1.2.3 Print pages from Our Site;
1.2.4 Download extracts from pages on Our Site; and
1.2.5 Save pages from Our Site for later and/or offline viewing.
1.3 Our status as the owner and author of the content on Our Site (or that of identified licensors, as appropriate) must always be acknowledged.
1.4 You may not use any content saved or downloaded from Our Site for commercial purposes without first obtaining a licence from Us (or our licensors, as appropriate) to do so. This does not prohibit the normal access, viewing and use of Our Site for general information purposes whether by business users or consumers.
2. Links to Our Site
2.1 You may link to Our Site provided that:
2.1.1 You do so in a fair and legal manner;
2.1.2 You do not do so in a manner that suggests any form of association, endorsement or approval on Our part where none exists;
2.1.3 You do not use any logos or trade marks displayed on Our Site without our express written permission; and
2.1.4 You do not do so in a way that is calculated to damage our reputation or to take unfair advantage of it.
2.2 You may not link to any page other than the homepage of Our Site www.robson-laidler.co.uk Deep-linking to other pages requires our express written permission.
2.3 You may not link to Our Site from any other site the content of which contains material that:
2.3.1 is obscene, deliberately offensive, hateful or otherwise inflammatory;
2.3.2 promotes violence;
2.3.3 promotes or assists in any form of unlawful activity;
2.3.4 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age;
2.3.5 is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
2.3.6 is calculated or is otherwise likely to deceive another person;
2.3.7 is intended or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy;
2.3.8 misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not fall within any of the other provisions of this sub-Clause 5.4);
2.3.9 implies any form of affiliation with Us where none exists;
2.3.10 infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trade marks and database rights) of any other party; or
2.3.11 is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.
3. Links to Other Sites
Links on the Site to other websites are provided for information only. We have no control over the contents of those websites or resources. We take no responsibility for any such websites or the contents thereof or for any loss or damage that may arise from your use of them.
4. Use of Our System
4.1 You may use Our System at any time to contact us. Please note the following; you must not:
4.1.1 communicate in a way that is obscene, deliberately offensive, hateful or otherwise inflammatory;
4.1.2 submit information that promotes violence;
4.1.3 submit information that promotes or assists in any form of unlawful activity;
4.1.4 submit information that discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation or age;
4.1.5 submit information that is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
4.1.6 submit information that is calculated or is otherwise likely to deceive;
4.1.7 submit information that is intended or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy;
4.1.8 misleadingly impersonate any person or otherwise misrepresent your identity or affiliation in a way that is calculated to deceive;
4.1.9 imply any form of affiliation with Us where none exists;
4.1.10 infringe, or assist in the infringement of, the intellectual property rights (including, but not limited to, copyright, trade marks and database rights) of any other party; or
4.1.11 submit information in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.
4.2 We may monitor any and all communications made using Our System.
4.3 Any information that you send to us through Our System may be modified by us and, by sending us such information, you waive your moral right to be identified as the author of that information.
4.4 Any personal information sent to us, whether through Our System or otherwise (including but not limited to your name and contact details), will be collected, used and held in accordance with your rights and our obligations under the Data Protection Act 1998, as set out in Clause 13.
5.1 Nothing on Our Site constitutes advice on which you should rely. It is provided for general information purposes only.
5.2 Insofar as is permitted by law, We make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure.
5.3 We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up-to-date. We do not, however, make any representations, warranties or guarantees (whether express or implied) that the Content is complete, accurate, or up-to-date.
5.4 No part of Our Site is intended to constitute a contractual offer capable of acceptance. No goods or services are sold through Our Site and the details of services provided on Our Site are provided for general information purposes only.
5.5 Whilst every reasonable effort has been made to ensure that all representations and descriptions of services available from us correspond to the actual services available, minor variations or errors may occur.
5.6 We make no representation, warranty, or guarantee that services shown on Our Site will be available from us. Please contact us if you wish to enquire as to the availability of any services.
6. Our Liability
6.1 To the fullest extent permissible by law, We accept no liability to any user for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content included on Our Site.
6.2 To the fullest extent permissible by law, we exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content included on Our Site.
6.3 Our Site is intended for non-commercial use only. If you are a business user, We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
6.4 We exercise all reasonable skill and care to ensure that Our Site is free from viruses and other malware. We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Site (including the downloading of any Content from it) or any other site referred to on Our Site.
6.5 We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.
6.6 Nothing in these Terms and Conditions excludes or restricts our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law. For full details of consumers’ legal rights, including those relating to digital content, please contact your local Citizens’ Advice Bureau or Trading Standards Office.
7. Viruses, Malware and Security
7.1 We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware.
7.2 You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks.
7.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.
7.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.
7.5 You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.
7.6 By breaching the provisions of sub-Clauses 10.3 to 10.5 you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.
8. Acceptable Use Policy
8.1 You may only use Our Site in a manner that is lawful. Specifically:
8.1.1 you must ensure that you comply fully with any and all local, national or international laws and/or regulations;
8.1.2 you must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent;
8.1.3 you must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and
8.1.4 you must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in any way.
8.2 We reserve the right to suspend or terminate your access to Our Site if you materially breach the provisions of this Clause 11 or any of the other provisions of these Terms and Conditions. Specifically, We may take one or more of the following actions:
8.2.1 suspend, whether temporarily or permanently, your right to access Our Site;
8.2.2 issue you with a written warning;
8.2.3 take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
8.2.4 take further legal action against you as appropriate;
8.2.5 disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
8.2.6 any other actions which We deem reasonably appropriate (and lawful).
8.3 We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that We may take in response to breaches of these Terms and Conditions.
9. Privacy and Cookies
10. Data Protection
10.1 All personal information that we may collect (including, but not limited to, your name and contact details) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights and Our obligations under that Act.
10.2 We may use your personal information to:
10.2.1 Reply to any communications you send to us;
10.2.2 Send you important notices, as detailed in Clause 14;
10.3 We will not pass on your personal information to any third parties without first obtaining your express permission to do so.
10.4 The guidance and/or advice contained in this website is subject to UK regulatory regime and is therefore restricted to consumers based in the UK.
11. Communications from Us
11.1 If we have your contact details, we may from time to time send you important notices by email. Such notices may relate to matters including, but not limited to, service changes and changes to these Terms and Conditions.
11.2 We will never send you marketing emails of any kind without your express consent. If you do give such consent, you may opt out at any time. Any and all marketing emails sent by us include an unsubscribe link. If you opt out of receiving emails from us at any time, it may take up to 20 business days for your new preferences to take effect.
11.3 For questions or complaints about communications from us (including, but not limited to marketing emails), please contact us at: firstname.lastname@example.org
12. Changes to these Terms and Conditions
12.1 We may alter these Terms and Conditions at any time. Any such changes will become binding on you upon your first use of Our Site after the changes have been implemented. You are therefore advised to check this page from time to time.
12.2 In the event of any conflict between the current version of these Terms and Conditions and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
13. Law and Jurisdiction
13.1 These Terms and Conditions, and the relationship between you and us (whether contractual or otherwise) shall be governed by, and construed in accordance with the law of England & Wales.
13.2 If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Sub-Clause 17.1 above takes away or reduces your rights as a consumer to rely on those provisions.
13.3 If you are a consumer, any dispute, controversy, proceedings or claim between you and Us relating to these Terms and Conditions, or the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.
13.4 If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England & Wales.
14. The Financial Ombudsman Service
14.1 The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details of the FOS can be found on its website at www.financial-ombudsman.org.uk.
15. Online Dispute Resolution Platform
15.1 The website address is https://ec.europa.eu/consumers/odr/. Any offer of a product or service by email, is required to include reference and a link to the Online Dispute Resolution platform (ODR) for resolving disputes. Further guidance is available at Online Dispute Resolution platform.