Having worked in a paraplanning role for almost a decade, I have achieved an Advanced Diploma in Financial Planning and am now pursuing my dream of becoming a financial planner.

When speaking to clients, I enjoy exploring various aspects of their finances, including investing, taxes, savings, retirement, estates, and insurance. My goal is to create tailored financial plans that help them achieve their long-term financial objectives.

I believe financial planning should be accessible and empowering. I strive to develop personalised strategies that reflect my clients’ needs and aspirations. What I enjoy most about my job is the pride I take in alleviating my clients’ financial concerns by educating them about financial wellbeing and the behavioural aspects of investing.

When I’m not helping people with their finances, you’ll find me hiking and wild-camping. I reserve Thursday nights for 5--aside football, always followed by some post-game socialising.

What’s your goal for the future: I hope to live a happy and fulfilling life and want to empower my clients to do the same. Life is a collection of your memories and I want to make as many of these as possible.

It’s my job to help my clients and their families get what they want out of life. This often means I’m talking to them about their financial future and taking away the anxiety and mystery of investing, which enables them to make key decisions and have financial peace of mind.

One thing I love is when they can really see the end goal after chatting to us – that’s a great day at the office! It’s what I’m really passionate about: Financial education. There are so many negative headlines out there which can cause lots of anxiety and stress and I help give our clients clarity about their financial future.

When I’m not doing that, I’m trying to bring financial education to people around me, whether that’s running community courses helping people budget or going into local schools to talk about minimising student debt.

What’s your goal for the future: Like most of the clients we deal with, my goals are similar to their own. To continue to enjoy my work and try and maintain a good balance between work and family life. For us all to be healthy as a family and for my husband and I to be able to maintain our current lifestyle in retirement.

I really like how we work with our clients. I get to develop strong relationships and get an understand of who they are as a person both professionally and personally, all whilst working with them to achieve their goals.

My role involves ensuring our clients remain compliant, as well as supporting their business growth and helping them to be more efficient. I like to think that I don’t just want the best for my clients, but that I also want the best for the firm. I myself have grown and developed here and I am grateful for the training and the support we give one another as a team.

My life outside of work mainly revolves around my 2 children, Lilia and Holly, and what they enjoy!

What's your goal for the future: To achieve more, to give more and to love more.

I like being able to form relationships with our clients to help them get the most out of their business. It means I can really be involved in their company and add a personal touch.

Since I am AAT qualified, my background means I’m responsible for reviewing our clients’ accounting systems. As I specialise in using Microsoft Excel in conjunction with the different accounting systems, I’m able to advise our clients on improvements they can make to be more efficient and accurate.

I’m always willing to go the extra mile, helping our clients answer the most important questions of “Where am I losing money?” or “Where am I most profitable?

In my role I conduct statutory audits for companies that require this service.

What I love most about my job is the logical approach to ensuring that financial statements provide a true and fair view of the company being audited.

I am an ACCA Fellow and an AAT Member, and I am looking to specialise in analytics and programming.

Outside of work, I enjoy running and dining out.

Goal for the Future:  To become fully qualified and proficient in using SQL and Python programming language.

I started working at Robson Laidler in 1985 as office junior. Having gained a business studies qualification and an RSA Distinction in typing I have progressed nicely through the various levels of my career. So, it is safe to say I know what I’m doing!

I manage the smooth running of the office on a day-to-day basis, ensuring deadlines are met and go that extra mile to ensure everything is done on time.

The thing I love most about my job is the people I work with; some of whom I have worked closely with for over 20 years! I also love speaking to clients when I cover reception duties.

I love a Saturday, as that’s when I can take off my work hat and look after my 4-year-old great niece whilst her Mum is at work, we have so much fun together. I also love trying new places for food and drink and going on holiday.

Goal for the future? To win the lottery and retire!

As a senior client manager in the audit department, I work with a diverse range of clients across various sectors, preparing accounts, facilitating audits and assisting with compliance requirements. I work mostly on group accounts, audits and charity accounts.

One of the most rewarding parts of my role is the people I interact with – from the team I work and train with, as well as the interesting clients I meet along the way.

I am also a committee member of our Community Foundation working group, where I assist in facilitating donation requests.

I've been fortunate to work at Robson Laidler for nearly a decade. During this time, I have earned my professional qualification and advanced to my current role.

Outside of work, you can find me exploring the great outdoors with my family and our Border Collie, Lady. I believe there is no such thing as bad weather, only unsuitable clothing!

What is your goal for the future? To see the world.

On a day-to-day basis I oversee the Tax compliance team here at RL and deal with any technical queries from both staff and clients.

My specialist areas are Estate planning and Non-Residency issues and as I consider myself to be a people person I love being able to apply my technical skills to help both clients and the team resolve problems.

When I’m not at work I enjoy walking my Labrador Jasper, visiting family and hiking in the lake district.

Goal For the Future:  Organising the process and procedures for the introduction of Making Tax Digital (MTD) for self-assessment.  Hopefully making the introduction as smooth as possible for both staff and clients.

I have a real passion for business, as such I have a BA (Hons) degree in Business Management and a MSc in International Business Management. I have my dream job at Robson Laidler, preparing draft statutory accounts, provisional business tax computations and audit accounts.

I love speaking to clients from a variety of different industries and finding out more about their businesses. I also work well under pressure and really enjoying working together as part of a big team during busy audit assignments.

Outside of work I enjoy networking and travelling as well as reading and yoga.

Goal for the future? To become a fully ICAEW qualified chartered accountant.

At Robson Laidler I work as a consultant specialising principally in Forensic Accounting and Share Valuation work.

What I love most about my job are the unique challenges that arise from Forensic Accounting and being able to utilise my 40 years’ experience in doing it.

Professionally I am a fellow of the Institute of Chartered Accountants in England & Wales (FCA) and more recently an Associate of the Chartered Institute of Arbitrators (ACIArb).

Outside of work I enjoy backpacking to foreign places with my wife, who is much more adventurous than me, so I generally follow. I also play tennis regularly and can often be seen on the golf course. I also play competitive Contract Bridge (nowhere near as boring as might be thought!)

Goal For the Future: To have a useful and active life for as long as possible, particularly with my family - shortly with 2 grandchildren!

Working in the Business Advisory team, I really enjoy being asked unique questions and scenarios from clients about how to grow their business and then being able to help solve them with our various tools, diagnostics and workshops.

Before I was a business advisor, I worked in education with expertise in maths and SEND, and I have also run my own small businesses in the hospitality industry.

Outside of work, I enjoy travelling to the Scottish Islands as frequently as possible with my wife and twin daughters.

I have a varied exposure to the services we provide to our clients, yet my general day to day responsibilities include the preparation of accounts and financial statements for GP practices.

The thing I love most about my role is the different people I get to speak with on a daily basis and the great relationships I get to build, whether this be with practice managers or GPs.

I achieved my AAT qualification back in 2022 and I am currently part way through my ICAEW professional exams.

Outside of work you will find me in keeping active with my friends and family or in the cinema using my unlimited pass!

What's you goal for the future? To complete my professional exams and continue to help clients in the best way I can.

As a small firm we deal with a multitude of client enquiries and my background in Financial Services means I’m able to answer these questions, ranging from investment valuations to paraplanning. I’m often assisting our Financial Planners with their research, supporting them to help our clients plan for their future.

As well as that, I manage the Robson Laidler Wealth administration team, ensuring the day-to-day operations of the business run smoothly. I also assist our directors in putting in place effective methods to offer our clients the most comprehensive advice and the best client service.

Outside of work, I enjoy spending time with family and my little dog, as well as cooking, eating and travelling.

What's your goal for the future: To work hard, stay focused, be healthy, happy and have a lifetime of fulfilment.

Some people call me the mother of Robson Laidler, not just because I have worked here for a very long time, but because as well as my daily role as a tax advisor, where I prepare tax returns, P11D forms and deal with a whole host of tax compliance queries I also coordinate most of the the giving back initiatives we do here at the firm.

I was shortlisted in the Chronicle Sunshine Fund’s Glass Slipper Awards in the Unsung Hero category and NE Youth’s International Women’s Day Awards in the Everyday Hero category.

I love the variety of my role; I enjoy building a real connection with clients, to be sufficiently aware of their families so I can contact and congratulate them on special occasions. I am also passionate about our community and in particular waving the flag for our local charities; Children North East, Marie Curie Hospice Newcastle, West End Foodbank and the Look for a Book campaign.

I also help various community projects in the area that I live and where I grew up. I believe the smallest act of kindness can really lift someone’s day in ways you may never be aware of.

Goal for the future? To see Robson Laidler’s CSR group reach a charity target of £250,000 before 2025.

If our clients have an exciting story to tell about their business, it’s my job to share with the world by making sure it hits the headlines in the local media!

There’s so much to enjoy in my job. Every day is different and I enjoy seeing the firm and our clients in the press and on social media. One of the top questions I get asked is, “How can we gain more exposure for our services” and I love being able to use my experience to answer that.

I’m also a busy working Mum, so outside of work I love to go on adventures with my children Lola (12) and Joel (7).  I also enjoy running, walking and cycling to keep fit.

What’s your goal for the future? To climb the career pathway here at Robson Laidler!  

I’m naturally curious and so I love going into clients’ different work environments when preparing their accounts and audit testing and really get under the skin of what they do and what they want to achieve.

I qualified from Newcastle University with a Masters in Maths and as part of my apprenticeship with RL I am now ACA qualified.

When I am not at work I am a big gamer and love to play video games and board games, as well as reading and baking.

Goal for the future? To gain more responsibility in the firm. My personal goal is for me and my family to lead a happy and comfortable life.

I get asked a broad range of queries from clients relating to compliance and general day to day problems that they are facing within their business. This is what I love about my job – problem solving! It’s very satisfying to see a clients’ reaction to something that has been troubling them.

Lately I’ve also been busy setting up clients on cloud based software to help them get their financial info in real time and therefore helping them to plan more effectively for the future.

Outside of work I enjoy going to watch the Sunderland AFC matches and caring for my horse Baily, who we used to compete in cross country.

As our resident MD, Tax & Business Adviser and Supreme Leader, my role covers quite a few areas!

Firstly, the company. I’m always trying to make sure we keep on track towards our visions and strategy, as well as looking to continually improve on our service offering to clients and improve the lives of my team members.

The second hat (worn at a quirky angle) involves delivering business and tax planning advice to our clients. It may sound trite, but where we stand, we can make a difference, have an impact and change people’s lives for the better and there few better feelings to have than that!

My third and final involvement revolves around avoiding tea-making duties. Outside of that, you’ll find me spending time with family and enjoying sport… except golf!

What’s your goal for the future? My goal is to remember, on a daily basis, about the important things in life; as Marcus Aurelius said: “When you arise in the morning, think of what a privilege it is to be alive - to breathe, to think, to enjoy, to love.”

I’ve travelled far and wide working in in the field of tax. I first trained in Leeds before moving to Lloyd’s of London (yes, in the shiny building!) From there I moved back up north after 7 years in the capital before working as the tax manager for a large motor dealership group and, more recently, as a senior tax manager in a big 4 firm.

My experience means I take on a variety of work here at Robson Laidler, which is something I love. I can go from dealing with a relatively small PAYE tax query to attending a meeting with HMRC regarding a major corporate tax enquiry where large amounts of tax are at stake! But in any case, the culture is always warm and friendly here which encourages good communication with our clients.

When I’m not in the office, I spend most of my time ferrying my children around to various activities. I look forward to the time when I have more of it to myself!

What’s your goal for the future? My goal is to survive my children’s teenage years and come out the other end smiling.

On a daily basis you will find me preparing accounts and audits for our clients.

I enjoy working for Robson Laidler as the management team gives me so much encouragement and space to grow in my role. As such I am currently training for ACA accreditation, and I am already AAT trained.

Outside of work, I’m a typical guy, I enjoy watching sport and going to the local pub.

Goal for the future: To qualify as ACA and develop my career.

I work in a wonderful team. Not only do we help our clients to reach their business and personal goals but I like to think we support and inspire each other in equal measures too!

I'm Robson Laidler born and bred, and have been primarily involved in audit, but I have branched out more recently into heading up our Business Accelerator services, in particular research and development claims and cashflow forecasting. I love discovering where clients are now, where do they want to be, and it’s my job to show them how to get there in a timely manner.

Outside of that, you'll find me engaging in various sports, particularly rugby and cycling, or cooking up some kind of wonderful dish!

What's your goal for the future: I want to perfect the art of charcuterie.

As a paraplanner, I support our financial advisers by facilitating the advice they provide. This includes managing pension and investment transfers and conducting product and fund research.

I graduated from Newcastle University in 2021 with a degree in History and Philosophy and began my career in finance shortly after. I now have a CII Level 4 Diploma in Regulated Financial Planning and particularly enjoy researching and assisting with complex products such as SSAS, EIS, and AIM.

What I enjoy most about my job is researching the variety of client plans that have emerged due to numerous legislative changes. Investigating these plans helps expand my knowledge of the financial services industry and allows us to continuously improve our services, helping clients achieve their financial objectives.

Outside of work, I am an avid fan of Newcastle United and Gateshead FC, often attending games or watching them on TV. I also enjoy going to music festivals and concerts.

What’s your goal for the future:
I plan to complete more exams to further develop my knowledge and enhance client service, with the ultimate objective of becoming a financial adviser.

Working in the business innovation team, my role includes, preparing, calculating, and filing corporation financial statements, as well as submitting confirmation statements. 

I am a qualified accountant and a Fellow of the Association of Certified Accountants. I previously managed the sole trader and partnership department in my previous role, before developing my corporate skills when I joined Robson Laidler.

I am the health advocate for our Durham office and passionate about ensuring the wellbeing of our staff is a priority so I’m often managing health and fitness campaigns as part of our Better Health at Work Scheme.

I absolutely love problem solving and the fact that I work with the best group of people makes my job so enjoyable, together we strive to help clients achieve their goals.

My hobbies include travelling both in the UK and abroad. I also love cooking and trying out new recipes on my husband!

Goal for the future: Adventuring in Europe!

My role varies from preparing documentation for our advisors, to liaising with providers to complete fund switches and processing client transactions.

I enjoy the teamwork and sharing our common goal, which is to provide our customers with service excellence.

My background as a Mortgage and Insurance Advisor, coupled with my CeMAP qualification, gives me more all rounded experience in the role and allows me to assist our advisors in this area. 

Outside of work I am a keen runner and have completed the Great North Run several times I also enjoy traveling and visiting new places.  

Goal for the future? I want to build my knowledge and look for further industry related qualifications. My personal life goal is for my children to be happy and successful!  

On a day-to-day basis I work in our Durham office answering the telephones, helping with client enquiries and putting clients in touch with the right person to help them further. I also enter all invoices and adjustments onto our data management system.

I adore working with my colleagues who I have worked with for 29 years!

Outside of work, I enjoy socialising with family and friends.

Goal for the future? We are about to undergo some sales training to be able to help clients and prospects more effectively when they contact us, so I am looking forward to that. 

As a client manager in our business innovation department my role is to create a real connection with clients and understand what makes them tick.  

I am a ICAEW qualified Chartered Accountant and have worked within our Audit department for almost 10 years gaining experience across a wide range of areas such as limited companies, charities and pension schemes. My specialist area is working with solicitor clients. By thoroughly understanding their industry I can help them to achieve their goals.

I am also a trustee of PG CPR, a charity which helps provide defibrillators to the local community and to assist in the learning of life saving CPR.

Goal for the future? To continue to develop my career and relationships with my clients.

With my background in audit and tax, I’m responsible for looking for opportunities for businesses to grow and to minimise their tax burden. I also specialise in areas such as assistance with sales and acquisitions, corporate restructuring & share valuations, often working closely with  solicitors.

One thing I think we do really well is providing a close working relationship with our clients, because it helps develop a strong, long standing partnerships which opens the door for opportunities that can help clients develop their business and achieve their goals.

If I’m not in the office, you’ll find me spending time with my family or enjoying the occasional round of golf.

What’s your goal for the future? To get fit again.

As Payroll Assistant my role involves processing end to end Real Time Information (RTI) submissions, pension auto-enrolment compliance and more latterly managing Coronavirus Job Retention Scheme submissions.

It is a very busy role and the whole team work so well together to reach excellent standards for our clients. 

Outside of work, I enjoy writing. I have completed a Roleplaying Game which I hope to have self-published in 2021 and I am currently working on the final draft of a novel.

Goal for the future? Learn more about the ever-expanding role of payroll within business.

My role is to help look after the people here at RL and ensure it retains its title as "one of the best places to work in the UK". It allows me to be involved in several working groups that help shape the culture of the firm. 

I particularly enjoy being involved in administering our apprentice recruitment program. This includes encouraging young people to consider a career at RL through school visits, apprenticeship open evenings and organising work experience placements. I also guide them through the interview process and ensure that successful candidates have everything they need for their first day in their new career.

I’m naturally quite curious and have a low threshold for boredom so love a role where no two days are the same and that’s exactly what I have.

Outside of work I love going to gigs, the cinema, the theatre, galleries, eating (and drinking) out and spending time with friends and family.  

Goal for the Future: I’d like to get involved in a charity that helps disadvantaged females in the North East develop their talents and realise their potential.

Helping to make a positive different to clients’ lives through effective tax planning and providing advice that impacts clients’ both personally and professionally is why I come to work! 

I love the variation in my role, a single day can comprise Inheritance Tax, business reliefs, personal tax computations and much more besides. I have a special interest in the Capital Gains Tax implications of sales of properties, businesses and share transactions.

In terms of qualifications, I graduated with a BA hons degree in English Literature from Newcastle University, I am a CIOTT member and have my ATT qualifications.

Outside of Robson Laidler, I can be found visiting new restaurants trying new cuisines and in my kitchen baking – basically anything food related!

Goal for the future?  To continue learning, developing and making a positive contribution to our clients’ lives.

I work in the Business Innovation team preparing annual accounts and completing daily bookkeeping and VAT returns for sole traders, partnerships and limited companies.  

Every day is different. I love working with an incredible team who are so supportive.

Outside of work I have a beautiful son Archie who keeps me very busy, we love nothing more than a trip to the park to feed the ducks!

Goal for the future? To continue with ACA studies next year.

My role is looking after clients records and keeping all their financial information up to date.

Despite bookkeeping being quite procedural, I am passionate about keeping on top of industry innovation and learning how to complete jobs for clients in new ways to make them more efficient. Seeing the positive impact this makes on clients’ businesses gives me great satisfaction. I am also genuinely interested in different industries and how they maintain their records.

I am currently studying for my Chartered accounting qualification, and I have a vast knowledge of Excel, which I have gained over my years of working.

Outside of work I am a massive Newcastle United fan and I currently coach a youth team in Newcastle.

Goal for the future? To be a fully qualified Charted Accountant and to gain more knowledge across different sectors. Also to take my youth team to an unbeaten season and win the league and cup.

Working in our Durham office, I love the variety of my work and that no two days are the same. I am AAT qualified and so I work on the preparation of business accounts across various industries as well as personal vat returns.

Outside of work I like to go running and attend fitness classes and there’s nothing better than drinks in a sunny beer garden on a weekend.

I work alongside our GP and dental clients, preparing their accounts and offering advice on various important matters.

Over the past 10 years, I've specialised in healthcare clients, gaining a deep understanding of NHS pensions and the optimal business structures for professionals in this sector.

I enjoy the diverse interactions with clients, which can range from addressing complex business structures to answering simple bookkeeping queries.

When I’m not assisting GPs and dentists with their finances, I stay active with family bike rides and walking adventures. I also have a decent collection of half-read history books!

What is your goal for the future?
To retain my sanity until my kids reach adulthood! Professionally, my immediate goal is to continue providing a client service that makes a positive difference.

Tax, Tax Tax! Whether it’s overseeing compliance, providing strategic advice to clients or supporting my colleagues on complex tax queries, I’m always on hand to give my professional guidance.  

As a Chartered Tax Advisor, one of the top questions I get asked is “How can I minimise my exposure to tax?”  and I love being able to use my experience to answer that! I also have a particular interest in dealing with capital taxes and succession planning having recently qualified as a Trust and Estate Practitioner.

Away from tax, I love spending time with my husband and two-year-old daughter Ella and seeing her little character developing. I also enjoy reading Jane Austin novels.  

Robson Laidler are a great employer. They are really focused on making the firm a great place to work and are very much into giving back to the community.

Building strong relationships with clients and helping them problem solve is what gets me out of bed in the morning!

As an ACCA qualified audit and accounts senior, there are so many questions I get asked on a daily basis to help our corporate and charity clients succeed. Being able to utilise my skills to help drive this success gives me great satisfaction.

I also help with software queries and train clients in new accounting software.

Outside of work, I enjoy going to my caravan in Kippford (Dumfries and Galloway) with friends, family and my two children.

Goal for the future?  To work hard and see more of the world.

I Joined the Robson Laidler Payroll team in 2018 and have almost 5 years’ experience in the payroll sector.

My role involves maintaining and processing a variety of payrolls for businesses in a timely and accurate manner.

I’m currently pursuing an AAT qualification and I’m looking forward to completing this soon.

Besides payroll, I’m a very busy Mum of two boys Eesa and Emad. As a family we enjoy travelling and exploring new places. If we aren’t travelling, then we’ll be found attending Eesa’s cricket matches and cheering him on!

I like watching our clients grow and flourish after advising them on a problem they might be facing, as well as helping them find the right solution.

When that happens, it’s my job to persuade them to ask “Should I?” instead of “How can I?” and in those conversations I help cut out the jargon and make sure they fully understand what they’re doing and why it’s so important. I've also been a landlord since 2001, which puts me in an excellent position to advise property owners.

As a landlord, I appear to like DIY… truth be told, I don’t! I’ve been doing up a house for a while now though so I can understand why people think that’s the case. When I’m not crawling around floor spaces and making a mess I’m spending time with family, which is golden, and playing about with new tech!

What’s your goal for the future? To help those around me to have the best life possible.

Getting out to meet clients and see how different businesses operate across a range of industries is what I love most about my role!

I mainly work on statutory audits, but I have begun training in SARs. I am proud to have a degree in in Accounting and I am now working towards my ACA qualification.

Outside of work I enjoy running 3-4 times a week but mostly only so I can enjoy my other pass time (food) guilt free!

Goal for the future? To qualify with ACA and become an expert in my field.

I have been a specialist in charity accounts for over 25 years, and have spent much of that time working as a charity trustee.

I am also the lead contact for corporate finance within Robson Laidler, dealing with everything from company valuation work and due diligence to company disposals and tax planning.

I like to think that I am the first port of call for our clients for ad-hoc business advice. I like the excitement of not knowing who will ring me up today and what advice they will be looking for. Solving problems and meeting new people is great, and only by doing this do you get to understand the real business behind the numbers.

Things I used to enjoy have evolved to cater for my two young kids. I used to own a yacht have done the tall ships race 3 times. Nowadays, you’ll find me cycling, visiting historic places and growing vegetables – I grow excellent sweetcorn and pumpkins for Halloween!

What's your goal for the future: In my retirement, I would like to own an apartment in the Alps so that I can go skiing in the winter and walking in the summer. I would also like to plant a little vineyard in the North East and produce some wine. I used to have vines at home before I moved and was successful in making a lot of wine even though it was strong stuff!

I have 20 years’ experience working in payroll, and I use my knowledge to take away the stress of employers processing payroll and Auto Enrolment themselves. Instead, they’ve now got more free time to concentrate on the core aspects of running their business.

I enjoy the variety of payroll types that Robson Laidler brings. This allows me to build working relationships with people from many walks of life and of course my colleagues in the team.

When not in the office, you’ll find me enjoying days out with the family, particularly camping trips. I’m also branching into the world of photography, although I’m still a bit of a newbie with it!

I have just joined our Payroll department after working 'front of house' in the business support team at Robson Laidler for many years, I am now ready for a new challenge with another amazing team! 

That’s what I love about Robson Laidler: The friendly attitude. We set out to help people and I think we do that really well. If I’m not doing that, I’m often found kicking a football about and playing with my son.

What’s your goal for the future: To win the lottery, and own a season ticket at Chelsea FC and a house around the corner from the ground!

I've been an Independent Financial Advisor for over 20 years and specialise in retirement and investment planning. It’s my job to help our clients see their financial future and allow them to make life changing decisions, whether it be bringing forward their retirement or planning a special holiday.

My clients often comment on how I explain the complex in a simple manner. Often, they have several questions around retirement and investing, and I try to educate and help them to ignore the constant bombardment of investment “news.”

Outside of work, you’ll find me practicing my golf swing or eating out. I’m also a member of our local church.

I specialise in charity audits and accounts and this means I’m often preparing the different paperwork for clients and also giving general advice.

With my passion for charities, I’m often getting involved in the charity work we do here at Robson Laidler as well as helping make an impact in the local community. Outside of that, I enjoy playing golf and the piano, and listening to people comment on how I am (supposedly) older than I look!

I was reigning North East Accountant of the Year from 2019 to 2021 but I was happy to hand over the title this year when Robson Laidler became Accountancy Firm of the Year! 

It is really rewarding when you have helped someone and can see the improvement – that’s what I love about my job! A lot of our clients just keep plodding along because everything is working, but the impact of us helping them to accelerate further is phenomenal.

Robson Laidler has also been a fundamental part of my own development. My job before this was a paper round, which just goes to show how long I’ve been here! The company has allowed me to gain my professional qualifications and work with companies of different industries and sizes.

Making memories outside of work too is also important to me, especially with family. It really is important to me to be there for my children and spend quality time with them doing things they love.

What’s your goal for the future? To become a truly trusted advisor that clients turn to for all aspects of business advice, not just the finances.

What I enjoy most about my role is connecting with clients to understand where their business stands today, where they want to be, and how I can leverage my skills to guide them on that journey.

I work across a diverse range of sectors, from hospitality, construction, and property to more niche fields like archaeology, aviation and sound engineering.

In my day-to-day, I prepare accounts and tax returns for both companies and individuals, manage bookkeeping, and handle VAT returns, whilst supporting team members.  

The relationships I build with clients and colleagues are a huge part of what I love about my job. There’s nothing more satisfying than solving problems, uncovering potential tax savings, and making a tangible difference.

Outside of work, you’ll often find me at the cinema with my husband, catching up with friends and family, or planning my next travel adventure—whether it’s a quick city break or a trip abroad.

Goal for the future?

Professionally, I would like to develop my role and continue to support juniors stepping onto the accountancy career ladder.

Personally, I would love to visit New Zealand or to Anguilla to see family over there.

As I have a passion for working with figures, balancing things up, problem solving and spreadsheets, to me my job is perfect!

I do the bookkeeping for our Durham office and prepare the firms accounts and debt collection. As well as this I am the Firm’s Better Heath at Work advocate and first aider and enjoy running our health and wellbeing campaigns. 

Outside of work I am doing a Criminal Psychology course, which further fulfils my interest in working things out! I also love horse riding and baking.

What is your goal for the future? I want to do the longest zip wire in Wales!

As credit controller for the firm, my ultimate responsibility is collecting outstanding and overdue payments due to us.

Before joining Robson Laidler, I spent over twenty years in a similar role. Even after all that time, what I enjoy the most is that no two days are the same—you never quite know what might come up. Sometimes, getting people to part with their money can be challenging, so when I manage to recover funds that have been owed for a while, I see it as a little—or sometimes big—win!

I am huge Sunderland AFC fan (living in Newcastle!) and go to most games - home and away.  I am also the treasurer of the Newcastle based branch of Sunderland AFC Supporters Club. When I am not tied up with football I like to go to music gigs.

What’s your goal for the future? We are fortunate to have family and property in Italy, so my wife and I aim to retire there and run a small B&B and perhaps even a vineyard.

My specialism is in FCA-regulated businesses, including insurance brokers and financial advisors. Because of this, I work with our clients on a regular basis, remaining closely involved in their affairs at all levels.

Clients often comment on my attention to detail, which comes in handy when helping them minimise their tax liabilities and take advantage of tax planning opportunities.

Outside of work, I’m often working on my bucket list, which is to try and get to as many major sporting events as possible! So far, I’ve been to the 2018 World Cup, the 2012 Olympics, Euro 2016 and the World Athletics Championships.

I am responsible for keeping clients’ financial records up to date. I enjoy the variety of my role, and building new relationships with clients and colleagues. When I’m not studying for my level 4 AAT, I am busy being a Mum to my two beautiful girls Evie and Elise, they are both so full of energy and we love going on adventures.

Goal for the future: To pass all my exams and become qualified.

As a fully qualified AAT accountant, I mainly work with client records to prepare bookkeeping and VAT returns for sole traders, partnerships and limited companies. I also really enjoy training clients on our cloud-based accounting software and supporting them day-to-day with any questions. I get a real buzz out of showing clients how powerful the software is and making their lives easier.

Outside of work I enjoy spending time with family and friends and going on UK breaks with my husband and son. 

Goal For the Future: I am currently pregnant with my second child, when I return to work after maternity leave, I hope to progress in the department and build my client portfolio.

As a trainee bookkeeper I work with client records to prepare bookkeeping and VAT returns.

I am currently studying toward my AAT level 2 and I love learning on the job, particularly around new efficiencies in book keeping and understanding how different client businesses work.

When I’m not in the office, I enjoy playing football and travelling to as many countries as I can.

Goal For the Future: To complete all my AAT exams and to widen my accountancy knowledge.

I started at Robson Laidler aged 17, working my way through qualifications until I became AAT and ACCA qualified in 2012. Now, I work with a plethora of different companies, but I specialise in Solicitor Accounts Rules (SARS).

I enjoy problem solving, so I’m known for diving into client queries and being able to help both clients and the rest of the team.

Outside of work, I have a little boy who keeps me busy, and I also enjoy spending time with the family.

As a Senior Client Manager, my role involves advising clients on all matters of tax, accounting and business finance, I must do a good job as people comment on me being easy to talk to and I’ve been doing this now for 30 years!

The most enjoyable part of my job is helping clients to do well and navigating them through change.

Outside of work I am a Freemason – and proud of it! In Durham we have raised millions for charity and have some good fun doing it!

This year I am doing the Robson Laidler Coast to Coast cycle ride in 3 days to help raise funds for our Charity of the Year.

As a cloud accounting specialist my main role is working with client records to prepare vat returns, CIS returns and management accounts within cloud-based software and demonstrating the advantages of having this info at your fingertips.

I also carry out the onboarding of new clients for the Business Innovation department, which includes training and ongoing support needed on the software and integrated apps we use.

I am AAT qualified and I have vast experience using a lot of different software packages.  This means I am ideally placed for my current role and I enjoy helping clients with the problems they encounter on a day-to-day basis.

Away from work I am a keen F1 fan and I love to go on holiday, either skiing down a mountain or exploring on a city break.

Working in our Tax Compliance Team, my work includes the preparation and submission of Self-Assessment tax returns, trust, and estate tax returns and P11Ds.  I also provide general tax advice to clients and love being able to help answer their concerns or questions with my 30+ years’ experience! I enjoy the variety in my role and making real connections with clients.

As well as my tax credentials, I hold a BA (Hons) degree in Accountancy and I am a part-qualified Certified Accountant. 

Outside of work I’m a keen tennis player and enjoy this sport to keep fit.

Goal for the future? To continue to uphold the Firm’s values and behaviours and provide clients’ with an excellent service.

I’m a Payroll administrator AKA a magician! I process clients’ payrolls, pensions, BACS payments, issue payslips and pension correspondence. I like to take the mystery out of payroll – it is not as big and scary as everyone thinks.

I enjoy freeing up clients’ time so they can concentrate on running their business.

I have my CIPP payroll technician certificate and I particularly enjoy processing NHS pension and GP payrolls.

Outside of work I’m a busy wife and Mummy and I love to knit and crochet – I just wish I had more hours in the day to do more of what I love.

Goal for the future? Retire before I’m 60, but short term to continue to learn and evolve and provide the best support to my team and clients.

I deal with any in-house tax queries and provide tax planning advice to clients. I love the variety that there is within tax – it’s rare that any two answers to a question are the same.

I’m best placed for this role at Robson Laidler as previously I trained at HMRC as a Tax Inspector, covering Income Tax, Capital Gains Tax and VAT.

Outside of work I like to try different restaurants, specifically Asian. I also love to watch trashy horrors on Netflix.

Goal for the future? To get my head around providing advice on the other side of the fence. And to work towards a professional qualification, which will recognise the tax knowledge I’ve gained over the years.

I have worked at Robson Laidler since leaving university and in that time have gained my professional qualification and progressed to the role I am now in.

I work with a range of clients across different sectors, providing general advice, helping clients through their compliance requirements by ensuring all year-end accounts and audits run as smoothly as possible.

I am also the training manager for all our ACA & AAT trainees, guiding them through their qualifications and dealing with any concerns and problems.

Over the years I have gained experience with corporate clients and focus particularly on Group accounts / audit, as well as pension schemes.

Outside of work I am very family orientated and can often be found on a long walk with my husband and dog.  I also take an interest in interior design so am regularly planning my next home purchase or project.

As a Healthcare Senior specialising in the dental industry, my primary responsibilities include the preparation of accounts and financial statements for dental practices and associates, with a particular focus on building enduring relationships with these clients.

What I find most rewarding about my role is the opportunity to engage with a diverse range of personalities. Building meaningful relationships is what makes me tick, and I relish the chance to continually expand my knowledge in dental accounting .

In terms of qualifications, I have achieved my AAT qualification and am currently on the path to obtaining my full ICAEW chartered qualification, having already completed half of the required exams.

When I’m not doing dental accounts, you’ll find me socialising with friends and family, exploring new places throughout the country.

 Goal for the future: Complete my studies and gain full chartered accountant status.